The field service technician performs different types of support at the customers location, such as troubleshooting, setup, and installation of systems and equipment.

Field Service Technician Tasks:

• Troubleshoot, diagnose, and repair units while in the field.
• Maintain records of service calls, training, and expenses.
• Provide on-call emergency service as required and maintain communication with the department manager while in the field.
• Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
• Perform other duties assigned by the manager.

A Service Technician is responsible for managing electrical installation, maintenance, and troubleshooting within commercial settings. They are responsible for managing small electrical projects on a fast timeline and for providing unparalleled customer service and support during emergency electrical service calls.

The ideal candidate will satisfy the following requirements and qualifications:

• High School Diploma or General Education Degree
• Have current State Issued Journeyman Electrician’s License
• Have possess valid driver’s license and able to pass MVR to drive a company vehicle
• Have ability to pass DOT, drug screen, and background check 
• Ability to multitask while staying organized
• Strong verbal and written communications skills
• Positive customer service skills
• Experience in lighting a plus!

Physical Demands

• Sitting – ability to remain in normal seated position for prolonged period.
• Standing – ability to stand on one’s feet with little to no movement for a prolonged period.
• Walking – ability to move around on one’s feet for long period of time, often without breaks.
• Lifting – up to 50 pounds.
• Carrying – up to 50 pounds.
• Bending- ability to bend at waist, hips, and knees, sometimes for a prolonged period.
• Pushing – up to 50 pounds.
• Pulling – up to 50 pounds.
• Ability to work on and maneuver a ladder safely, both 3 legged and extension ladders for a prolonged period.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

WE OFFER

• Status: Full-Time
• This position may offer or require overtime, weekend, night or holiday work.
• 22 Days PTO with Cash Out Options
• 401K Program with matching contribution.
• Medical (free to the employee) Vision, Dental and Life benefits
• Advancement opportunities for outstanding performers.

FSG is an EEO/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.