The Inbound / Outbound Marketing Specialist is focused on the development and conversion of contacts to leads and leads to customers through FSG’s marketing channels. The Inbound / Outbound Marketing Specialist will work to both gain new contacts and develop existing ones to point of conversion from contact to lead and lead to customer.

Duties and Responsibilities

• ● Answer incoming sales calls
  ● Make outbound calls to listed leads and contacts.
  ● Respond to inbound emails and direct them to the appropriate associate or department
  ● Gather basic information from prospective customers and enter into lead management software
  ● Follow up with inbound inquiries to encourage engagement, provide helpful content, and schedule
  product demonstrations
  ● Quote projects as necessary, work with contractors to gather labor quotes, and deliver quotes to customer
  as requested.
  ● Support marketing team with day-to-day activities
  ● Daily follow-up phone calls with inbound leads
  ● Assist Marketing team with other ad-hoc marketing-related activities and projects
  ● Tracking the performance of the campaign

• • ● Exceptional communication and interpersonal skills.
    ● Excellent organizational skills.
    ● Focused, energetic, and driven
    ● Ability to interact with internal peers and management
    ● Proficient in GSuite and MS Office (Word, Excel, PowerPoint).
    ● Ability to prioritize assignments to anticipate and meet multiple deadlines.
    ● Detail- and results-oriented self-starter with disciplined workflow practices.
    ● Comfortable analyzing data and consumer research.
    ● Creative thinker with the skills to analyze marketing challenges and develop effective marketing solutions.
    ● Demonstrate initiative and a positive proactive mindset.
    ● Must work independently and with a group of peers.