The field service technician performs different types of support at the customers location, such as troubleshooting, setup, and installation of systems and equipment.

• Troubleshoot, diagnose, and repair units while in the field.
• Maintain records of service calls, training, and expenses.
• Provide on-call emergency service as required and maintain communication with the department manager while in the field.
• Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
• Perform other duties assigned by the manager.

• High School Diploma or General Education Degree
• Valid Drivers License and be able to pass MVR check 
• Valid TDLR Journeymen or Master license
• MUST be able to pass a drug and background screen
• Ability to multitask while staying organized
• Strong verbal and written communications skills
• Positive customer service skills
• Experience in commercial service work
• Experience in lighting a plus!